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Hosted PBX

VivaTel offers your business the ultimate IP phone  technology. More features, great quality, lower cost.

Vivatel Hosted PBX is the only phone system your business needs

Minimize your capital expenses without having to purchase or lease the traditional phone system that sits at your location. InterCom’s standard service offering includes unlimited lifetime support for all your future moves, adds, and changes at no additional costs to you. This allows you stay focused on your core business.

Productivity

Route calls between all your office corporate (or headquarters) and remote locations. Forward calls to mobile devices, receive voicemail recordings via email and never miss a sale.

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Features

Cloud based phone features, providing a simplified deployment process. Added benefits of QoS, Failover and more.

Lower Costs

Enjoy reduced monthly expenditures with our advanced cloud based phones and hardware.

Get all the features

Hosted Voice – offers the ability to self manage the services through a portal or let InterCom do it for you

  • Auto Attendant – easy to setup, manage, and change when needed
  • System hours – performs different functions at different times
  • Voicemail to email
  • Cell phone integration
  • Hunt groups / Agent groups – trackable system of stacking calls and answering in order they are received
  • Multi-location call handling and sharing (when applicable)
  • Reporting – What number was dialed? Who called in? When they called and why?
  • Recording – Ideal for call centers. Even if the call center is just for a small customer care group within a larger organization.
  • Click to call – Google Chrome feature we install to enable click to call on any 10 digit number)

Additional Standard Features:

  • Key System Emulation all phones Line 1 / Line 2 / Line 3
  • Paging and Intercom
  • Auto Attendants
  • Hunt Groups
  • Agent Groups
  • Call Queuing
  • On Hold messaging

SIP Trunking – Connecting to legacy phone system for origination and termination.
Add QoS and Failover for quality and reliability.

Want to get started?

SIP Trunks

SIP trunking is similar to traditional phone lines but routed through the Internet with far more features and flexibility. SIP service is significantly less expensive – sometimes as much as 40-50% less than traditional PRI T1 service.

Quality of Service (QoS)

With InterCom, businesses are no longer required to pay heavy premiums for QoS – our system will manage the flow of traffic between sites so that your calls and video conferences remain crisp and clean.

Call Reporting

Get complete visibility into each and every call that happens in your organization.

Don't Be Shy

If we didn’t answer all of your questions, feel free to drop us a line anytime.